People were crying.” Fletcher Langen said. When they said it was canceled (again), people weren’t necessarily mad, but sad. When they said MBJ was opening, everyone cheered and clapped.
Her flight was delayed, then canceled and then there was hope when officials told them that Sangster (MBJ) reopened. She was on a layover in Atlanta when the problems started. tomorrow, but who knows what will happen.”Įrin Fletcher Langen also hit problems on Thursday as she was flying from Fort Lauderdale, Florida, to Jamaica for work. “What I don’t understand Is apparently they knew this was happening but still let us board the plane.=,” Novak added. He’ll now lose two of the days because of the delays, he said. Novak was headed to Jamaica for an eight-day vacation with his wife. Mixed reactions but the majority visibly upset,” Novak said. Novak says that the pilots didn’t say much except that they were forced to turn around. Justin Novak told CNN he was flying from Toronto to Montego Bay on Thursday when his flight was turned around 30 minutes before landing. Solomon also told CNN there have been persistent equipment issues at the Kingston Air Traffic Control Center, and they have been ongoing for several years. The contingency team is made up of management personnel for air traffic controllers. Solomon was unable to say why they stopped working. Solomon said “a contingency team” that was working Thursday morning at the Kingston Air Traffic Control Center was unable to continue and that team stopped. “That’s what we’ve been hearing, but we can’t know for sure,” Hislop said when asked whether a strike by air traffic controllers led to the limited staffing that in turn led to suspension of flights. Local media referred to the situation as a strike, though no officials contacted by CNN confirmed that was the case. Shops at the airport were set to remain open into the night as some passengers were expected stay at Sangster overnight, Hislop told CNN. Hislop estimated there were about 100 passengers on each flight affected by the suspension of services. Passengers are shown stranded in Montego Bay, Jamaica, on May 12, 2022. The air traffic control center in Kingston controls operations for all three international airports in Jamaica: Sangster, Manley and Ian Fleming International Airport in Ocho Rios.ĬNN Travel reached out to the JCAA for comment via email and phone on Thursday afternoon but had not received a reply as of 8 p.m. The JCAA then decided to suspend air traffic services and flights, Hislop said. Sharon Hislop, manager of commercial development and marketing at Sangster, told CNN that the airport was notified Thursday morning that the air traffic control center in Kingston didn’t have enough support for air traffic because of “limited staffing.” Manley showed one arrival, British Airways Flight BA2263 at 4:43 p.m. Since that time, Sangster showed one departure, Delta Flight DL1987 at 5:07 p.m. “The Jamaica Civil Aviation Authority (JCAA) wishes to advise the public that, as dialogue progresses between the Authority and its key stakeholders, particularly the Jamaica Air Traffic Controllers Association (JATCA), air traffic services are currently being restored,” the release said. Robert Nesta Morgan, minister without portfolio with responsibility for information in the Office of the Prime Minister, posted a news release on his Twitter account confirming that flights were resuming. Kurt Solomon, president of Jamaica Air Traffic Controllers Association, told CNN that flights were resuming as of 5 p.m. Arrivals started being canceled around 11:30 a.m., and departures were canceled starting at 12:19 p.m. It was a similar story at Norman Manley International Airport in Kingston, the capital city. The departures board also starting posting cancellations around 10:30 a.m.Īmerican, Delta, JetBlue, Southwest and United flights were canceled, among others. The airport’s arrivals board started showing cancellations around 9:30 a.m. MBJ Airports Limited, the operator of Sangster International Airport near the popular resort destination of Montego Bay, confirmed in a news release to CNN that flights were canceled on Thursday morning “due to the suspension of air traffic services.” Air traffic control came to a stop for parts of Thursday morning and afternoon in Jamaica, forcing flight cancellations and leaving thousands of frustrated passengers stranded there or unable to reach the Caribbean island.
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